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FREE SHIPPING ON ALL ORDERS $65+!
All items are thoroughly disinfected upon shipment!
Contact us at: email@example.com
What Card Types do you accept?
We currently accept all card types.
Do you accept PayPal?
When will my item ship?
Please allow 3-5 business days after placing your order for it to ship.
What orders qualify for free shipping?
All orders over $65 qualify for free shipping.
How long does it take to receive a package?
Please allow 5-7 business days from shipment date.
Do you have a pick-up option?
Yes! Our pick up location is in Cincinnati.
When will I be able to pick-up my order?
After placing your order, you will receive a confirmation e-mail. Once your order is ready to be picked up you will receive a second e-mail notifying you your order is ready, with additional pick-up instructions. Allow at least 3-4 days for order to be fulfilled.
Are returns/exchanges allowed?
Yes! Items shipped or picked up from maisondecouleur.shop can be returned within 14 days of receipt of shipment or pick-up. Send an email to firstname.lastname@example.org and a return label will be provided (unless you chose the pick up option at checkout).
I received the wrong item, or something went wrong.. what now?
First we'd like to say, sorry about that! Please contact us at email@example.com and we’ll be sure to get you the items you ordered and fix any existing issues!
What countries do you ship to?
We ship worldwide.
How do I track my package?
Once your item has been shipped, you will receive a confirmation email with a tracking number.
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